1
Information We Collect
We may collect the following types of personal information:
- Name
- Address
- Phone number (including mobile numbers)
- Email address
- Billing and payment information
- Service address and pickup details
Legal
Privacy Policy
At LoneWolf Trash Company, your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information, particularly regarding communications via text messages and other customer interactions.
Effective Date: 5/16/2025
2
How We Use Your Information
We use your personal information to:
- Provide trash collection and related services
- Communicate with you about scheduling, service changes, and account information
- Send updates, alerts, and customer service messages, including via text message (SMS)
- Process payments and manage billing
3
Text Message Communications
We may use your mobile number to send you text messages regarding your account or our services.
Opt-In Message
LoneWolf Trash Company maintains strict privacy policies to protect the personal information of our users obtained for text message communications. This information is never sold, rented, released, or traded to others without prior consent or legal obligation. Any sharing of information with third parties is solely for the purpose of fulfilling the organization's obligations to the user. We guarantee that it will never be shared with third parties for marketing purposes.
Text Message Opt-Out
If you are receiving text messages from us and wish to stop receiving them, simply respond with either “STOP” or “UNSUBSCRIBE” to the number from which you received the message. Once we receive your message, you will no longer receive further text messages from us.
4
Sharing of Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. Information may be shared only:
- With service providers and partners who assist in service delivery
- To comply with legal obligations or enforce our policies
- With your explicit consent
5
Data Security
We implement appropriate security measures to protect your personal data against unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6
Your Rights and Choices
You may:
To make a request, please contact us at 254-400-1423.
- Request a copy of the personal information we have about you
- Request correction or deletion of your information
- Opt out of non-essential communications
7
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.
8
Privacy Inquiries
If you have any questions about this Privacy Policy or the handling of your personal information, please contact our Privacy Team:
Effective Date: 5/16/2025